Facilitation
There are many facets to the role of the professional facilitator, including balancing the task versus relationships within the group; ensuring that those who wish to do so share equally in arriving at solutions for the common good; steering discussion back to the main issues when it has strayed; protecting the rights of all to participate free from personal attack and personality conflicts.
At the Kolbe Company, we provide a professional facilitator who is a neutral, third party who will moderate your meetings to its maximum level of accomplishment without bias towards any one faction. This is done through expert knowledge of the process, leading the way to solutions which leave every participant feeling like a winner.
Our typical facilitation process follows a proven structure from start to finish, designed to meet the needs of your organization.- An initial meeting with the group's representatives to discuss goals, expectations of the meeting, history of prior meetings, descriptions of participants and their relationships, and the viability of facilitation.
- The development, review, and approval of a proposed agenda and an appropriate facilitation method.
- Meetings with individual group members to discuss expectations, key issues, roles, special matters, and success measures.
- Preparation for the meeting, including analysis of materials and logistics planning.
- The actual meeting process, including follow-up plans, summary of accomplishments, and meeting evaluation.
- Transcription of the meeting - duplicated, mailed to participants, or posted to the Web site.
- Follow-up with the group's management and/or representatives to elicit final evaluation and comments.